Where to find the showroom

The showroom sits on the Johannesburg side of the operation, and most door schedules, frame profiles and hardware finishes can be checked in person before anything is ordered. Bring your opening sizes, a floor plan or a photo of the existing frame if you have one. For clients in the Western Cape, delivery and installation are arranged separately, so it helps to mention your site address when you get in touch.

Address

195 Alex Valley Suite 384
West Lisa, NW 9325

Getting here

  • By car: turn off the main road at the Alex Valley entrance and follow the service lane to the rear parking bay. Visitor parking is marked.
  • By public transport: the nearest taxi and bus stops are a short walk from the entrance; allow extra time if you are carrying door samples or plans.
  • Accessibility: step-free entry from the parking area, with a wide doorway into the showroom floor.
  • Showroom hours: weekdays during business hours, Saturday mornings by arrangement. Call ahead if you need a specific door or finish pulled out for viewing.

If you are sending a door schedule or bulk enquiry for a townhouse development, email it through before your visit so the relevant frames and hardware can be checked against stock and lead times.

Tell us what went wrong, or what you still need

Most messages we get are not first enquiries. They are follow-ups: a hinge pack that arrived short, a frame profile that did not line up with the architrave, a delivery that landed after the tilers had already left site. Write it in your own words and we will route it to the right person.

Showroom and yard
195 Alex Valley Suite 384
West Lisa, NW 9325
Phone
+27334159391

Door schedules, site photos and opening measurements are welcome as attachments. Written quotes for trade and bulk orders usually go out within two working days.

Feedback and follow-up

Send us the details

Be specific about the order, the opening size or the finish. It saves a round of emails.

We read every message. If it needs a site visit or a re-measure, we will say so in the reply rather than guessing.

Reach the showroom or the workshop desk

Door schedules, bulk townhouse lists and single-leaf questions all land in the same inbox. Send measurements, opening counts or a rough sketch and the team works from there.

Showroom and yard

195 Alex Valley Suite 384
West Lisa, NW 9325

Full-size door leaves, frame profiles and hardware samples are on display. Bring your opening sizes if you want a profile matched on the spot.

Phone and email

+27334159391
info@thedoorconection.com

Emailed door schedules get a written response with sizing notes. Phone works better for delivery windows and stock checks on frames.

Trading hours

  • Monday to Thursday: 07:30 - 17:00
  • Friday: 07:30 - 16:00
  • Saturday: 08:00 - 12:00
  • Sunday and public holidays: closed

Site visits in Gauteng are booked in the morning slot so measurements are done before the afternoon traffic.

What to include in your message

Opening width and height, wall thickness, whether the frame is timber or aluminium, and the finish you have in mind. For bulk work, a simple list per unit number saves a round of back and forth.

When you will hear back

Emails sent before 15:00 on a weekday usually get a reply the same day. Quotes that need frame profiles checked against a schedule take a little longer, often the next working morning.

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